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For government

A direct line to every student in India.

Not a new scheme. Not a new budget. A trusted way for students to discover what has already been built for them — and for the government to reach them in one click.

Request a pilotReach a ministry

Broadcast

One message. Lakhs of verified phones. Instantly.

A deadline extension, a new scheme, a correction to a circular. Today it travels by notice board and word of mouth. Here it arrives on the phone of every verified student it applies to, in their own language.

22+

Systems read

12

Languages

Rs 0

To deploy

Circular

Fee deadline extended to 30 Sept

Send
One broadcast reaching verified students in Delhi, Lucknow, Patna, Kochi, Mumbai, Gorakhpur and beyond, in their own language.

Compliance

Runs on APAAR and DigiLocker. DPDP-compliant by design. Academic data is firewalled from any commercial use. Aggregated reporting only — the government sees trends, never individual profiles.

The firewall

Two rails. They never touch.

Academic rail

Never leaves the government systems.

  • APAAR ID and enrolment
  • Marks, credits and transcripts
  • Course completion records
  • DigiLocker documents
Firewall

Benefits rail

What a student is shown and can act on.

  • Scholarship eligibility
  • Helpline and wellbeing access
  • Job and internship matching
  • Verified student discounts

Eligibility is computed and discarded. Marks, transcripts and documents are never copied into the benefits rail, and never reach a commercial partner.

Reach the top

Every office already has a door.

And an obligation to open it. Here is what happens to a student’s complaint once it is written down somewhere that counts — and which door it belongs to.

Most student complaints are never written down anywhere that counts.

Said in a corridor, or posted online. Neither one has to be answered.

  1. The complaint. Most student complaints are never written down anywhere that counts. Said in a corridor, or posted online. Neither one has to be answered.
  2. The right desk. Every problem belongs to an office that is obliged to take it. A hostel bill is not a matter for the Prime Minister, and a fee refund is not for your MLA.
  3. On the record. Filed properly, it becomes a numbered case with a clock on it. You can see where it is sitting and who is holding it.
  4. The answer. Somebody has to reply, in writing, and say why. And if the answer is no, it is a decision you can take further.

Start at the bottom. Almost everything is settled on the first two steps.

Step 1 of 4 · Your constituency

Your MLA

Your constituency MLA

Find your MLA

Take it here when

A college, hostel or exam issue inside your own state.

Your MLA sits in the state assembly that funds and regulates your college. For most campus-level problems this is the shortest real route.

What to do first when an application is rejected or ignored

We show the office, not the office-holder. These are public grievance channels — using them does not imply any endorsement of Student Sewa by any office listed.

Your voice

Heard on the record.

India already gives every student a tracked, answerable way to raise a problem, propose an idea or demand an answer. Most students are never told they exist.

Your route

File a grievance

Open CPGRAMS

Something went wrong — a scholarship stuck, a fee not refunded, a college not complying.

  1. 1You file it online
  2. 2You get a registration number
  3. 3It routes to the department that owns it
  4. 4They have to answer, and you can escalate

CPGRAMS is the government’s official grievance system. Every complaint gets a registration number, is routed to the responsible department, and can be tracked and escalated.

Six routes, every one of them tracked and answerable. Student Sewa’s job is not to speak for a student — it is to make sure no student is left unaware these exist.

The directory

Reach each ministry directly.

Every department a student may need, and the official door to each one. No intermediary, no fee, no one to go through.

Lettered tiles, not ministry emblems — the State Emblem is not ours to display. Official departmental channels only: individual officers’ numbers and inboxes are deliberately not published, because a tracked grievance channel is answerable and a personal inbox is not.

What government gains

Six outcomes. No new budget line.

  • 01Better scheme discoveryExisting schemes finally reach the students they were written for.
  • 02An official broadcast channelOne message reaches lakhs of verified students instantly.
  • 03Consent-based insightAggregated, anonymised student need by state and institution.
  • 04Measurable referralsEvery redirect and outcome tracked, and reportable to Parliament.
  • 05A voice heard earlyStudents raise concerns in the app, resolved before they escalate.
  • 06Zero cost to deployBuilt and funded by Student Sewa. The government co-brands only.

The offer

A 90-day pilot. Fully funded by us.

At institutions nominated by your Ministry or department, subject to data and privacy sign-off. No budget. No procurement. No downside.

Request a pilot